---
title: 2023 State of Mobile Communications Compliance Report
description: Read the LeapXpert & Shield report to understand the challenges in capturing and surveilling unmonitored communication channels financial institutions face
image: https://info.leapxpert.com/hubfs/SM-shield-LX-report_1-100-1.jpg
---

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Full Survey Results

# 2023 State of Mobile Communication Compliance

 

![report-Shield-LX-2](https://info.leapxpert.com/hs-fs/hubfs/report-Shield-LX-2.png?width=499&height=356&name=report-Shield-LX-2.png)

 

 

### Download the Report

Mobile digital communications compliance has never been more complex. From WhatsApp to iMessage, Slack to Teams, the channels people communicate on keep expanding—and so do the regulations about monitoring them.

We surveyed financial services organizations to find out the challenges they’re facing capturing and surveilling unmonitored communication channels, which channels are the most concerning, and their plans to regulate employees’ communications  
in the future.

Mobile digital communications compliance has never been more complex. From WhatsApp to iMessage, Slack to Teams, the channels people communicate on keep expanding—and so do the regulations about monitoring them.

We surveyed financial services organizations to find out the challenges they’re facing capturing and surveilling unmonitored communication channels, which channels are the most concerning, and their plans to regulate employees’ communications in the future.

Mobile digital communications compliance has never been more complex. From WhatsApp to iMessage, Slack to Teams, the channels people communicate on keep expanding—and so do the regulations about monitoring them.

We surveyed financial services organizations to find out the challenges they’re facing capturing and surveilling unmonitored communication channels, which channels are the most concerning, and their plans to regulate employees’ communications in the future.

![56% of us-3](https://info.leapxpert.com/hs-fs/hubfs/56%25%20of%20us-3.png?width=1008&height=504&name=56%25%20of%20us-3.png)

 

![66%-3](https://info.leapxpert.com/hs-fs/hubfs/66%25-3.png?width=464&height=818&name=66%25-3.png)

 

![73%-3](https://info.leapxpert.com/hs-fs/hubfs/73%25-3.png?width=463&height=816&name=73%25-3.png)

 

LeapXpert, 2023